Just to make sure everything is connected and working properly, please follow these instructions: The Plugable Performance NIX HDMI Streaming & Capture Card does not support the recording or streaming of HDCP content (except via the pass-through, as this will allow HDCP content to be show on the connected display) so in order to see the source input from the Playstation 4, you will need to disable HDCP. Thank you so much for reaching out to us, I am sorry to hear that you are running into this issue, but I would be more than happy to assist.
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